Hey everyone,
I’ve been reading about automated, real-time driven, and collaborative solutions that claim to generate savings in process costs, reduce overtime and overstaffing, and even cut wait times by 30-40%. I'm wondering if anyone has experience with these systems.

  1. How effective are these solutions in actually reducing wait times and cutting detention and demurrage charges?
  2. Can they really help eliminate queues and prevent congestion outside business premises?
  3. What kind of savings can I expect in terms of process costs and overstaffing reduction?